eGovernment Whole-of-Government Approach for Good Governance: Initiatives from Morocco

Abstract

Good Governance is an ongoing endeavor of all societies to reach development and prosperity. 
Public administration processes focus of organizational reforms to reach good governance and to serve citizens more efficiently at front offices government-to-citizens (G2C) reforms. This paper to sheds light on back-office government-to-government (G2G) reforms in Morocco’s public service. 
It explores the powers of eGovernment to enhance interoperability and coordination between offices. In this paper, coordination theory supports the whole-of-government management, which is opposed to silo-based management, as a catalyst for a heterogeneous multi-stakeholder engagement to promote internal working processes, improving institutional linkages seamlessly 
between back ends. The paper gives some examples from successful eGovernment whole of government initiatives in Morocco, at the end.