Perceptions of Municipal Councillors and Officials on Promoting Social Cohesion in Selected South African Metropolitan Municipalities

Abstract

This paper explores the perceptions of municipal councillors and officials regarding their role in promoting social cohesion within local government contexts. Social cohesion is closely tied to how communities experience trust, inclusion, and equitable service delivery, making local government a critical actor in fostering unity and resilience. The perceptions of municipal councillors and officials are therefore essential, as their attitudes, decisions, and practices directly shape how social cohesion is promoted or hindered within municipalities. A qualitative research approach was employed, using a multiple case study design to explore two metropolitan municipalities in South Africa, the City of Cape Town and the City of Ekurhuleni. These municipalities were purposively selected as they explicitly identify the facilitation of social cohesion, particularly through fostering trust and a sense of belonging, in their policy and strategic documents. The main findings of this study revealed three interrelated challenges that undermine the promotion of social cohesion at the municipal level: a lack of commitment, a lack of political will, and inadequate budget allocation. The lack of explicit budget allocations undermines the effectiveness of social cohesion policies at the local level. Municipalities must therefore consider integrating social cohesion into their budgeting processes as a strategic priority, thereby signalling their commitment to building cohesive, inclusive, and resilient communities.